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Is Verizon Service Available In My Area?

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Verizon Fios fiber net service is bachelor in the Northeast, but you'll find other Verizon internet plans, including DSL, LTE and 5G, in other parts of the state, too.

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In case you hadn't heard, Verizon unveiled its 5G Ultra Wideband network in 2022, a movement to unlock more of the full potential of 5G and aid it expand its home broadband footprint. Meanwhile, Verizon Fios, the company's fiber-optic internet service, has captured the acme spot in the J.D. Ability US Residential Internet Service Provider Customer Satisfaction Report for multiple years since it launched in 2004 -- but it's just available in eight states and the Commune of Columbia.

Verizon offers dwelling house internet via DSL for much of its coverage area, primarily for those in the Northeast who are exterior its Fios network. Verizon LTE Home Internet service is an option in 200 markets, in addition to the at present 900 cities or and then where Verizon 5G Abode service is currently available.

All of that makes for a complicated coverage map -- and it means in that location's a lot to consider before signing up for Verizon based solely on the glowing reviews.

Like

  • All Verizon Fios plans are 100% cobweb, with symmetrical download and upload speeds
  • No data caps or allowances on any plans
  • No term agreements necessary on any plans

Don't Similar

  • Depression fiber availability for a national company
  • While Fios and 5G are affordable, LTE and DSL options are pricey

If you live within Verizon'due south East Declension coverage area and Verizon Fios is available at your address, its internet service is tough to shell. If yous're outside that area, yous may have some grade of Verizon home net service available to you, but y'all'll need to make some tough side-past-side comparisons to find what's truly all-time for your accost (go on reading, because we tin can assistance with that).

Read more:Best Internet Providers for 2021: Cable vs. DSL vs. Satellite and More than

verizon-coverage-map

Though its DSL and LTE internet services are available in multiple regions throughout the country, and 5G Dwelling internet is continuing to aggressively aggrandize, Verizon Fios fiber cyberspace is only available in the Northeast.

FCC/Mapbox

Here'southward where y'all can get Verizon internet service

Availability for Verizon Fios is solely in 8 eastern states -- Delaware, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island and Virginia -- and Washington, DC. You tin can use theVerizon availability checker to encounter if Fios is bachelor at your address.

Verizon is also aiming to expand the availability of its 5G Dwelling house Internet service beyond the state. As of mid-January, Verizon 5G Home is available in approximately 900 cities and over xxx 1000000 households.

Bachelor internet plans with Verizon

  • Verizon Fios, which is 100% cobweb-optic, offers three different plans
  • Verizon High Speed Internet, a DSL service, provides options for those exterior the Fios network in the Northeast
  • Verizon LTE Habitation Internet is bachelor in select markets in 48 states
  • Verizon 5G Home Internet is currently available in 900 cities across the U.s.a.

Verizon Fios Internet plans and pricing

Plan Max speeds Monthly price Equipment fee Data cap Contract
Fios 300 300Mbps download, 300Mbps upload $40 $15 (skippable) None None
Fios 500 500Mbps download, 500Mbps upload $65 $fifteen (skippable) None None
Fios Gigabit Connection 940Mbps download, 880Mbps upload $90 None None None

Verizon's Fios service is the easiest to empathise. There are three different tiers -- 300, 500 and Gigabit. (Note: Verizon Fios has introduced a multi-gigabit plan -- Fios 2 Gigabit Connection -- in the New York City marketplace and plans to ringlet information technology out to other markets later in 2022.) Different many other providers, Verizon doesn't offering a promo rate that expires later on 12 months, causing your neb to go upwards. That's a good, straightforward approach -- even though that besides means Verizon reserves the right to adapt its rates at whatever point.

That said, I wouldn't be concerned about the lack of a contract and how it might touch on your Fios rates. For example, Verizon's Gigabit Connection for $90 a month is quite competitive, and information technology would take an extremely dramatic cost hike to lose its value. Case in point, that programme could undergo a forty% rate increase and still exist cheaper than Spectrum's regular monthly gigabit price.

Also, a Verizon spokesperson told CNET regarding potential charge per unit changes that "there'south no timetable for changing rates and if/when nosotros should do and then, all changes are clearly communicated to customers in advance," with xxx days' notice equally a minimum lead fourth dimension.

Finally, every bit Fios is a fiber-optic network, it delivers near symmetrical download and upload speeds, meaning y'all're going to get close to the same upload speeds equally your downloads. If you're more than accustomed to asymmetrical cablevision internet (where the upload speeds on a 300-megabit-per-2d plan might only get equally high as 10Mbps), you know how dramatic a difference that can make. This is particularly important at a fourth dimension when many more people are working and schooling from home, and those upload speeds (which are crucial for videoconferencing and transferring large files) become more and more critical.

Verizon Loftier Speed Net plans and pricing

Plan Max speeds Monthly price Equipment fee Data cap Contract
High Speed Internet (DSL) i-15Mbps download, 1Mbps upload $75 $30 (onetime charge, skippable) None None

Not all addresses within Verizon'south availability map can get fiber service. In fact, according to a December 2020 study from the Federal Communications Committee -- the most recent data on record -- just over 64% of Verizon'due south potential client base of operations is eligible. That same report shows that 87% within Verizon's footprint qualify for its High Speed Internet, a digital subscriber line service. DSL uses traditional copper phone lines to deliver the internet to your home. Notwithstanding, unlike the older punch-upwardly technology, it uses dedicated, college frequency bands than telephone lines, and so y'all can still make calls while you lot're online.

However, DSL doesn't deliver anywhere near the Fios plans' speeds, and Verizon'due south DSL service also uses asymmetric engineering science, emphasizing download over upload speeds. As such, expect the download speeds with Verizon DSL internet plans to range from 1-15Mbps, based on how close your dwelling is to its closest office, for $75 a month. That includes a phone connection/voice service required for DSL. Additionally, customers must buy a router from Verizon (a $30 one-time charge) or use their ain Verizon-compatible device.

Finally, while Verizon calls this High Speed Cyberspace, it'south important to note those speeds do not encounter the FCC'southward qualifications for broadband speed of at least 25Mbps download and 3Mbps upload (which we think is more than similar the bare minimum for most circumstances).

Verizon LTE Home Internet plans and prices

Plan Max speeds Monthly toll Equipment fee Information cap Contract
LTE Home Internet 50Mbps download, 4Mbps upload $50 None None None

Verizon's LTE Dwelling Internet uses the Verizon 4G LTE cellular network to connect to the internet in areas where no other Verizon broadband options -- Fios, DSL or 5G Home Internet -- are available. Currently, per Verizon, that'south 189 markets in 48 different states.

As for what users should get with LTE Dwelling house Net, customers should expect to come across download speeds of 25 to 50Mbps, with approximately 4Mbps upload, per the Verizon LTE FAQs.

Verizon LTE Habitation Net is $50 a month (if yous use Auto Pay) and you can get upwards to 50% off with qualifying Verizon wireless plans.

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Verizon is actively expanding 5G Domicile Internet access to new markets across the state.

Verizon/Screenshot by Eli Blumenthal/CNET

Verizon 5G Home Internet plans and pricing

Plan Max speeds Monthly price Equipment fee Information cap Contract Price guarantee
Verizon 5G Home 300-980Mbps download, 50Mbps upload $50 None None None two years
Verizon 5G Habitation Plus 300-980Mbps download, 50Mbps upload $lxx None None None 3 years

Verizon's 5G internet service, which uses ultrawideband 5G technology, is available in 900 cities across the country. Information technology advertises max download speeds of upwards to one gigabit and an boilerplate 300Mbps. Upload speeds, however, are not symmetrical, typically topping out around 50Mbps, depending on 1's location.

Verizon 5G Dwelling Cyberspace pricing is $fifty a month for a ii-year price guarantee or $70 a month to lock in the rate for three years and secure boosted perks and benefits. Either way, it'south an all-in price that includes equipment. Also, like all other Verizon plans, at that place are no contracts or data caps. Finally, you lot tin slash 50% off your monthly bill if y'all have a qualifying Verizon Unlimited mobile programme.

When volition Verizon be bachelor in my surface area?

Across the services bachelor in its Northeast marketplace, Verizon is also etching out other options for customers beyond the country. Last twelvemonth, Verizon shared with CNET that its 5G home cyberspace service will exist bachelor to 15 million homes. It surpassed that number when information technology flipped the switch on 5G Ultra Wideband in Jan. The visitor also aims to expand its stock-still wireless internet services to fifty one thousand thousand by 2025.

Other aspects of Verizon Internet y'all demand to know

No contracts are required for any Verizon plans. At that place are no information caps, either. Merely only every bit your mom taught yous to e'er await nether the hood, it'south notwithstanding never a bad thought to dig in a bit to get a better idea of what it is you're buying before you commit to any possible internet service.

Additional monthly fees

Depending on the plan you cull, y'all'll be charged a monthly equipment fee. There's a $15-a-month router accuse for Fios plans, but that gets waived when you sign up for the Fios Gigabit service. If yous don't accept that top-tier Fios plan, y'all could too avoid that monthly accuse past buying the Fios Router outright for $300 or pastusing your ain router. Just make sure it's uniform with your plan and speed.

As we mentioned in a higher place, DSL customers must go a home phone plan, which means at that place'southward a 1-fourth dimension $30 charge for buying a router. Y'all tin can avoid that fee if you have a uniform router. On the other hand, Verizon LTE and Verizon 5G customers don't have to pay for their equipment, as everything comes included in the monthly price.

One-time installation fee

Again, your setup accuse will depend on the type of Verizon plan y'all select. If you cull Fios, your setup charge volition exist $99, which is waived if yous order online; the activation fee for DSL is $xxx and is also waived if you gild online.

No Verizon data caps

Unlike Cox, HughesNet, Xfinity and another ISPs, Verizon does not place a information cap on customers. Therefore, you won't need to worry well-nigh overage fees or slowing your information once you hit a certain threshold.

Disney Plus logo

New Verizon Fios subscribers can score a gratuitous subscription to Disney Plus for a year.

Angela Lang/CNET

Verizon promotions and special deals

Verizon can lean into the fact that you're not required to sign a term agreement, which means no early termination fees or getting stuck with a service you've either outgrown or demand to downsize. But there are also many offers to help sweeten the deal for potential customers.

New Verizon Fios subscribers will receive a gratis subscription to The Disney Bundle --Disney Plus, ESPN Plus and Hulu. That's a total value of $xiv a month for 12 months for Gigabit customers and six months for Fios 300 and 500 subscribers.

If you're a new Verizon Fios Gigabit client, you'll also earn a $100 Verizon souvenir carte du jour if you sign up online by March 31, 2022. New Fios 300 and 500 customers will get a $l Verizon gift carte du jour.

Too, with all Fios plans, in that location's the opportunity to save up to $20 a month if you lot combine your internet signup with enrollment in Verizon Unlimited Wireless.

Last, Verizon likewise offersFios Forward, making the aforementioned three Fios plans available to households who authorize for fiscal aid (for instance, those enrolled in the federal Lifeline plan). Through this program, customers might be able to salve $twenty a month on Fios plans. Besides, customers participating in the Affordable Connectivity Programme may be eligible to receive costless cyberspace -- a 200-300Mbps plan, including all fees and router costs -- through Fios Forward. You must exist a Fios Mix & Lucifer customer and canonical for the ACP in order to authorize.

Verizon tied AT&T for the meridian spot in the 2021 Internet service provider rankings from the American Client Satisfaction Index.

American Customer Satisfaction Index

Verizon Fios flies high in customer satisfaction ratings

Verizon has consistently been at the summit of customer service metrics for well-nigh of the last decade. When y'all await at the 2021 American Customer Satisfaction Index numbers, it was again in the No. ane spot -- although it finished in a necktie this year with competitor AT&T, each scoring 71 points out of 100. 2021 was also the start fourth dimension in over iv years that Verizon's numbers were down from the previous year, albeit past simply 2 points. Yet, that marks six years running that Verizon has been at the top spot in ACSI's ISP benchmarks.

Verizon has held the top customer satisfaction score in the East region among all internet providers scored past JD Power for nearly the last decade.

JD Ability

In addition to that, Verizon currently holds the top overall boilerplate score in J.D. Power'south latest Internet access provider client satisfaction ranks. However, it's worth pointing out that Verizon was only scored in one out of four regions. In that region, the East, Verizon finished commandingly in first identify, scoring 758 points on a 1,000-indicate scale. That put the company well above the region's average of 714 and earned it the highest score across the entire country. Indeed, Verizon has captured the top spot in the East region of J.D. Ability's study for ix years running.

The speed-testing website Ookla tracks ISPs based on a scoring arrangement that looks at both download and upload speeds. Based on the most recent Ookla tests from the fourth quarter of 2021, Verizon captured the height spot for fastest fixed broadband provider over Xfinity,Cox,Spectrum andAT&T by a fair amount.

Similarly, Verizon took start place during that same menstruum with the lowest latency amid top providers. It too narrowly won Ookla's Consistency Score category, which measures how often an Isp delivers broadband speeds to its customers. There, Verizon was first with a score of 90.1%, but ahead of Xfinity's 90.i% and Spectrum's 89.9%.

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Angela Lang/CNET

What'due south the lesser line?

Verizon can boast that its Fios service is 100% cobweb -- and as internet connection types become, it'due south tough to vanquish cobweb. On elevation of that, Verizon can turn to its high customer satisfaction ratings and shout about its consistency at the top of those charts. All truthful. But the availability of Verizon's fiber plans is mainly limited to those in the Northeast. The visitor'southward DSL plans are nil exceptional, and there's still a large portion of people across the land to whom Verizon isn't available at all.

Verizon's 5G and LTE home internet expansion aims to bridge that gap and is well worth keeping an eye on, peculiarly as things appear to be moving relatively fast now that 5G Ultra Wideband has been unveiled. Until so, Verizon Fios is a top-notch choice for getting online, merely if information technology'south not available in your expanse, the question is moot.

Verizon Cyberspace FAQs

What is Fios?

Fios refers to Verizon'southward fiber-optic internet service, which features three unlike speed tiers -- 300, 500 and Gigabit Connection. One of the appeals of this service is similar upload speed as your download speed. Verizon too offers other options for dwelling house internet service -- DSL, LTE, 5G -- but none of these are considered Fios.

Can I get Verizon Fios in my area?

The Verizon Fios service is only bachelor in the Northeast. If you desire to determine if Fios is available at your address, y'all tin can bank check the Verizon availability checker.

If you want to explore its other cyberspace options, you can call 800-225-5499, though Verizon advises that the quickest option is to employ its Chat now characteristic on the Verizon contact page.

Does Verizon Fios service include a router?

If you choose Verizon's gigabit plan, the router rental is included in your monthly fee. All other Verizon Fios customers volition be charged an additional $15 a month for a router. There are two ways to avoid this accuse. One fashion is to use your own Verizon-compatible router. The other mode is to buy the router upfront by paying a $300 1-time fee at the beginning of your service. That may seem steep, but if you plan on keeping the service for two years or more, you'll save coin in the long run.

Source: https://www.cnet.com/home/internet/verizon-internet-review/

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